Complaint Process In case you need to file a complaint regarding our APs, Employees or the Company, you may either send a written complaint to 102 B Charmee Enclave, Service Road, Off Shraddhanand Road, Vile Parle East, Mumbai 400 057 or send an email on ig@bdshah.com.

 

1. We shall generate the complaint number and send it to you via email.

2. You can ask for the redressal stage of the complaint quoting the complaint number / ticket number.

3. The Compliance Officer shall forwarded your issue / query / complaint to the concerned department and the resolution of the same will be communicated to you via email within 30 working days from the date of receipt of such issue / query / complaint.

4. Once resolved the complaint number / ticket number will stand closed.

5. In case you are not satisfied with the resolution, you may escalate the matter to the Exchange and then SEBI as per the escalation matrix.